Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Arvani Lighters. We strive to provide a smooth and reliable delivery experience for all our customers across India.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Time

Estimated delivery times:

  • Metro Cities: 2–5 Business Days

  • Tier 2 & Tier 3 Cities: 3–7 Business Days

  • Remote Areas: 5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.

  • Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email or SMS.

You can use the tracking number provided to monitor your shipment's progress.

Delivery Attempts

Our courier partners typically make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address

  • Unavailable recipient

  • Failure to respond to courier communications

the shipment may be returned to us.

Additional shipping charges may apply for re-shipment requests.

Address Accuracy

Customers are responsible for providing accurate shipping information.

Arvani Lighters is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided during checkout.

Delayed Deliveries

While we work with trusted courier partners, delivery timelines are not guaranteed.

Occasionally, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Logistics disruptions

  • High order volumes

  • Remote delivery locations

We appreciate your patience in such situations.

Damaged Packages

If your package arrives visibly damaged:

  • Take clear photos before opening.

  • Record an unboxing video whenever possible.

  • Contact our support team within 48 hours of delivery.

This helps us investigate and resolve the issue quickly.

Lost Shipments

If your order appears lost in transit, please contact us.

We will work with the courier partner to investigate the shipment and provide an appropriate resolution.

International Shipping

Currently, Arvani Lighters primarily serves customers within India.

For international shipping inquiries, please contact our support team before placing an order.

Contact Us

For shipping-related questions, please contact:

Email: support@arvanilighters.com

Please include your order number for faster assistance.

Thank you for choosing Arvani Lighters. We appreciate your trust and look forward to delivering a premium shopping experience.